Terms & Conditions

By booking an assessment or participating in training with Chaos K9, you agree to the following terms:

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1. Assessment Requirement

All training programs begin with an assessment. The assessment is used to evaluate your dog, clarify goals, and determine the appropriate training plan. Recommendations and program structure are based on this evaluation. Completion of an assessment does not guarantee acceptance into a training program. In some cases, Chaos K9 may determine that it is not the right fit to move forward. The assessment is a standalone service and is non-refundable, regardless of the outcome.

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2. Scheduling & Attendance

Sessions are scheduled by mutual agreement and are intended to occur at consistent, regular intervals.

Clients are expected to:

• Arrive on time

• Be prepared to participate

• Provide reasonable availability for scheduling

Consistency is essential for meaningful progress.

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3. Cancellations & Rescheduling

A minimum of 24 hours’ notice is required to reschedule a session.

• Sessions cancelled with less than 24 hours’ notice are forfeited

• Missed sessions or no-shows are forfeited

• Clients arriving more than 15 minutes late without prior communication may be considered a no-show.

The Trainer reserves the right to decline excessive or repeated rescheduling requests in order to maintain program structure and effectiveness.

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4. Client Responsibility

Training is a collaborative process.

Results depend on the client’s ability and willingness to:

• Follow instructions

• Apply training consistently between sessions

• Maintain structure and expectations at home

Chaos K9 provides guidance, instruction, and a structured plan.
The client is responsible for implementation.

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5. Training Tools

Training may involve the use of specific tools appropriate to the dog and training plan.

Clients agree to:

• Use tools as instructed

• Not misuse or modify training methods outside of guidance

All tools and methods are explained during the training process.

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6. Results Disclaimer

Every dog and situation is different.

While training is designed to produce real, lasting results, Chaos K9 does not guarantee specific outcomes.

Progress depends on factors including:

• Consistency

• Environment

• Handler follow-through

• The individual dog

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7. Health & Behavior Disclosure

Clients agree to provide accurate and complete information regarding:

• The dog’s health

• Behavioral history

• Any known risks (including aggression or bite history)

Failure to disclose relevant information may impact training and safety.

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8. Liability

Clients understand that working with dogs carries inherent risk.

By participating in training, the client accepts responsibility for:

• Their dog’s behavior

• Any damage or injury caused by their dog

Chaos K9 is not liable for injuries, damages, or losses resulting from the dog’s actions.

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9. Payment

Payment terms will be provided at the time of booking or program enrollment.

Training sessions and programs must be paid for as agreed in order to proceed.

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10. Right to Refuse Service

Chaos K9 reserves the right to refuse or discontinue services at any time if:

• Safety is a concern

• The client is not following guidance

• The working relationship is no longer productive

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